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Emergency Procedures

Floor Warden Responsibilities


At the time of move-in, each tenant is asked to complete the Floor Response Team Form (found in Section VII of this Manual) designating personnel that will be responsible for taking charge in the event of an emergency. It is up to each tenant to ensure that this form is updated when designated personnel leave employment of the firm or for other reasons are no longer able to perform the outlined duties of emergency personnel.

While the Property Management Office may periodically host Floor Response Team training, the general responsibilities are outlined here. It is the responsibility of all Floor Response Team personnel to familiarize themselves with these guidelines as well as all of the building’s Emergency Procedures.

The two primary Floor Response Team positions are:

  • Tenant/Floor Warden-Responsible for controlling staff in event of emergency and explaining/overseeing all emergency actions.
  • Each tenant should designate an alternate Floor Warden in case the Floor Warden is out of the office when an emergency occurs.
  • Area Leader - Designated to coordinate emergency procedures within a particular office area. The number of Area Leaders should correspond to the number of occupants within your office and the size of your office.


Each member of the building’s Floor Response Team has an extremely important job to perform in the event of an emergency. Each Floor Response Team designee should become familiar with the following duties.

Tenant/Floor Warden

  • Appoints personnel and alternates to the emergency team and fills all vacant positions
  • Maintains an updated roster of Floor Response Team personnel
  • Keeps Property Management Office updated on any changes in Floor Response Team personnel
  • Alerts Floor Response Team designees of potential emergencies
  • Supervises the activities and training of Floor Response Team
  • Ensure that all employees are aware of the following:
    • Locations of emergency stairwells
    • Locations of fire extinguishers
    • Locations of fire alarm pull stations
    • Never use the elevators during an alarm
  • Responsible for informing and training Floor Response Team in emergency procedures
  • Ensures that the Floor Response Team knows their assigned duties and locations in case of an emergency
  • Pre-plans the handling of physically impaired personnel during evacuation
  • Responsible for the evacuation of Floor Response Team
  • Plans ahead by selecting a place outside the building to use as a meeting place in case of an evacuation. Be sure all personnel know where they should meet in such a case.
  • Notify the building personnel and/or emergency personnel of your floor and suite number and that it is all clear as you exit the building. Report all employees unaccounted for to the proper authorities.

Area Leader(s)

  • Under the supervision of the Tenant/Floor Warden, Area Leaders are responsible for finding and evacuating all personnel from the floor, specifically from remote areas such as storage rooms, file rooms, coffee/break areas, restrooms, etc.
  • Make note of all disabled persons on the floor or within the office area (including those temporarily disabled). Assigns people who are capable of assisting these individuals. You should move any handicapped personnel to the elevator lobby area. After all Area Leaders have centralized the handicapped, await further instructions from the emergency personnel or the building staff.
  • Check all rooms including restrooms, conference rooms, reception areas, offices and remote areas.
  • Close, but do not lock, all doors after you have determined that the room has been evacuated.
  • Advise any remaining personnel on the floor of the emergency and insists on their evacuation.
  • Evacuate non-employees found on the floor.
  • All Area Leaders must be familiar with the building’s emergency procedures and the location of all stairwells

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