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Building Maintenance

Building Engineers are on duty Monday through Friday, 7:00 AM to 5:00 PM. They are here to maintain building operations and to provide standard building maintenance.

Designated tenant contacts will be provided with access to the on-line building work order system for the submission of work order service requests. All non-emergency work orders or requests for service should be submitted via the on-line work order system.

Urgent Requests

Please notify the Property Management Office of any URGENT maintenance or repair requests, or requests requiring immediate attention (i.e. water leaks, overflowing bathroom fixtures, etc.) We will have a building day porter or a building engineer assist you as soon as possible.

Property Management Office: (781) 890-9800

During off-hours urgent requests for service should be communicated to the on duty security officer. 24 hour Security number: (857) 337-9057.

When requesting Maintenance, please be prepared to provide the following information:

  • Your name, company name, address and suite number
  • Contact phone number
  • Clearly identify the nature and location of the problem

General Maintenance Requests

For general maintenance requests not requiring immediate attention, please utilize the on-line work order system to submit service requests.

The on-line work order system utilized at 100/125/150 CambridgePark Drive is ETS Service Request System. Authorized tenant contacts will be provided with access to the system (Tenant Center) for submission of work orders. For access and training on the use of the system please click here or contact the Property Management Office by phone at (781) 890-9800.